• Personal Information: Name, email address, phone number, and details you provide through contact forms, WhatsApp chat, or catalog requests.

• Usage Data: Information about how you use our website, such as IP address, browser type, device type, pages visited, and time spent on the site.

We use the information we collect to:

• Respond to inquiries, requests, or questions via WhatsApp or contact forms.

• Provide information about our products, services, or catalogs.

• Enhance our website functionality and improve user experience.

• Comply with legal obligations and protect against misuse or unauthorized access.

We do not sell, rent, or share your personal information, except as necessary to:

• Provide services or fulfill requests (e.g., sharing with trusted logistics or shipping providers).

• Comply with legal obligations or enforce our rights.

• Work with third-party providers (e.g., analytics tools) to improve our website’s performance and functionality.

When you contact us via WhatsApp, your messages and personal details (e.g., phone number) will be processed in accordance with WhatsApp’s privacy policy. By initiating contact, you consent to us responding via this platform.

Our website may use cookies and similar technologies to:

• Analyze website traffic and visitor behavior.

• Improve website performance and user experience.

You can manage your cookie preferences through your browser settings.

We retain your personal information only as long as necessary to:

• Fulfill your requests or inquiries.

• Comply with legal requirements or resolve disputes.

When no longer needed, we securely delete or anonymize your data.

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for data processing (e.g., unsubscribe from emails).

• Request details about how your data is being used.

To exercise these rights, contact us at info@underpalms.co

We implement reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure.

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date.

If you have any questions about this Privacy Policy, please contact us: info@underpalms.co